recurly-logo
icon-cursor-boxGet started
Case studiesPricing
Log Inicon-cursor-boxGet started

Products & Pricing

Recurly SubscriptionsRecurly CommerceRecurly EngageRecurly RevRecApp ManagementInnovation spotlightTry it free

Resources & Support

Resource centerGlossaryBlogEventsBenchmarks & InsightsSupport & ServicesLogin

Integrations & Partners

Integration methodsSecurity & CompliancePartners integrationsPartner ecosystem

Developers

Subscriptions documentationCommerce documentationEngage documentationRevRec documentationAPI ReferenceStatus

Company

AboutLeadershipNewsroomCareersContact us
logo
inXinstagramfacebookyoutube
Privacy policyLegalDPACookie policyTerms of serviceSecurity & complianceModern slavery act statement

©2026 Recurly, Inc.

RECURLY + KOUNT

Stop fraud. Recover revenue. Protect subscriber growth.

Recurly and Kount 360 combine intelligent subscription billing with real-time fraud prevention, protecting revenue from signup through every renewal, at scale.

cta-logoGet my contract

50%

Fewer manual reviews

44%

Reduction in chargeback rate

60B+

Annual signals analyzed for trust scoring

The problem

Four ways fraud and billing gaps erode subscription revenue

Most subscription businesses manage billing and fraud in separate systems, and that disconnect creates costly gaps every month.

Chargebacks — Fraud that reaches billing becomes a dispute

Chargebacks erode margins, threaten card acceptance, and generate manual work that compounds over time. The longer fraud goes undetected, the more expensive it becomes.

False declines — Overly aggressive rules block legitimate subscribers

Not all fraud prevention is equal. Blunt fraud filters reject high-value customers — creating involuntary churn before a subscription relationship even begins.

Renewal failures — Fraud checks re-trigger and kill healthy subscriptions

A subscriber who passed at signup may be flagged at month three or six — treated as a new transaction rather than a trusted customer. The result is lost recurring revenue.

Operational drag — Manual review doesn't scale with transaction volume

As volume grows, so does the burden on operations teams — and so does the risk of inconsistent decisions that frustrate legitimate customers and slow the business down.

The solution

One connected intelligence layer across the full subscription lifecycle

Recurly and Kount 360 close the gaps between billing and fraud prevention, so every transaction is protected by context, not just a point-in-time risk score.

Logo Philippines

Powered by Kount 360 Omniscore

Chargeback prevention | Stop fraud before it becomes a dispute

Kount 360 evaluates billions of identity, device, location, and behavioral signals in real time — before a transaction enters the billing cycle. Built on the Equifax Digital Identity Global Network spanning 20,000+ brands and 70+ processors, it delivers fraud intelligence no single merchant can replicate on its own.

Logo Philippines

Adaptive ML + Recurly Smart Dunning

False decline recovery | Approve more of the legitimate subscribers you've earned

Kount 360's adaptive machine learning distinguishes genuine customers from bad actors with greater precision over time. Recurly reinforces this with Smart Dunning and intelligent retry logic at renewal — so subscribers flagged in error get the right recovery path, not a permanent loss.

Logo Philippines

Trust profiles + subscription-aware retry

Renewal protection | Keep known-good customers recognized at every renewal

Kount 360 builds trust profiles over time, recognizing subscribers across the Digital Identity Global Network. Combined with Recurly's subscription-aware retry logic, renewals are protected by context — not re-screened as new transactions — resulting in fewer failed renewals and lower involuntary churn.

Logo Philippines

Policy engine + billing automation

Operational efficiency | Automate the review queue. Scale without adding headcount

Kount 360's policy engine automates approval, review, and decline decisions based on calibrated risk thresholds. Recurly handles payment recovery automatically. Together, both platforms reduce operational load while maintaining precision at any transaction volume.

WHY IT MATTERS NOW

The cost of losing a subscriber has never been higher

Subscription growth is slowing. Acquisition is more expensive. And fraud-related declines for alternative payment methods have more than doubled — from 1.4% to 3.0% — in recent reporting periods. Involuntary churn is now one of the primary levers available to protect net revenue retention.

Most subscription businesses are managing billing and fraud in separate systems, with separate teams and separate data. That disconnect creates gaps that cost real revenue every month. Recurly and Kount 360 are designed to close those gaps.

image

Features and benefits

Kount 360

Real-time fraud scoring (Omniscore)

Evaluate every transaction against 60B+ signals in milliseconds — before it enters the billing cycle.

Kount 360

Digital Identity Global Network

Leverage trust and fraud data from 20,000+ brands and 70+ processors to identify known-good and known-bad actors.

Kount 360

Adaptive AI and machine learning

Supervised and unsupervised ML models improve over time, reducing false positives and detecting emerging fraud patterns.

Recurly

Subscription-aware retry logic

Smart Dunning applies intelligent retry timing and messaging to recover failed payments without human intervention.

Kount 360

Policy management and automation

Set and tune business-specific fraud thresholds, automate approval/review/decline decisions, and reduce manual queue volume.

Kount 360

Chargeback dispute response

End-to-end chargeback management from pre-authorization alerts through dispute response, including Visa RDR and Mastercard Collaboration.

Recurly + Kount 360

Reporting and analytics

Full visibility from macro fraud trends to individual transaction-level detail, informing both fraud strategy and billing optimization.

Recurly + Kount 360

Easy integration

Kount 360 integrates with Recurly's billing platform and connects to Shopify and other major marketplaces with minimal setup.

Who it's for

Primary audience

  • Enterprise and mid-market digital subscription businesses with high transaction volume
  • Merchants with significant card-not-present exposure — digital goods, streaming, SaaS
  • Globally-minded businesses operating across multiple payment processors and markets
  • Streaming and digital media, SaaS and AI platforms, e-commerce subscriptions, health and wellness apps, and e-learning platforms

Secondary audience

  • Recurly customers experiencing elevated chargeback rates or failed renewal rates
  • Kount 360 customers without a dedicated subscription billing and recovery platform
  • Merchants relying on manual fraud review who need to automate and scale without adding headcount

Get my contract

Fill out the form and we'll send you the Kount360 agreement. Sign it, and our team turns it on. No calls, no scoping, no engineering. The protection is already there, it just needs your signature.

  • $0.10 per new subscription signup, not renewals.
  • No integration required. Already installed in your Recurly instance.
  • No setup fee. No annual contract. Month to month, cancel anytime.
  • Fraud rules pre-configured across Recurly's merchant portfolio.
  • No calls, no scoping, no engineering. Just a form, a signature, and a feature flag enabled.

Get started